Xfinity App has reduced functionality following Tech Appointment

Last week I spent significant time talking to various web-based and call-based representatives until I finally received a technician appointment. The technician arrived 10/20/24 and took some actions to moderately improve my service (replaced coax connectors and swapped out the xFi modem/router). 

Immediately after the appointment concluded with the tech, I noticed that large portions of the Xfinity App were no longer available. There is not "connect devices" section under my account. There is not "devices" section where I can click on wifi devices and view stats or change settings. When I try to connect my xFi Pod the app crashes completely. 

This *feels* like a company response to my constant feedback about poor service. I understand it might not be, but I cannot explain how the app changed so significantly when the most recent app update was a month earlier in September, and this change in the app was instant. 

Is this Xfinity trying to get me to buy a newer Pod? I'm not going to do that if I crash the current app when trying to add one. 

I'm lost and tired of talking to customer service for hours on end. This should just work.