2 Messages

Friday, January 17th, 2025

Closed

Xfinity App for phone

I enter my information to sign in onto the app but I get a message stating “Access denied,” and some sort of link. I’ve tried every method I could think of: uninstalling and reinstalling, restarting my phone, and clearing cache. Nothing has worked. Any ideas why and how to fix this would be great. Thanks. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

8 months ago

 

CaroC Thank you so much for your post for help with your Xfinity app giving you the error Access denied. That would be frustrating and I am happy to help. Are you connected to your home wifi when you are attempting to log in and receive this error? 

 

forum icon

New to the Community?

Start Here