2 Messages
Xfinity app doesn't show WiFi tab
Today I set up new Xfinity Gateway with existing account and could not activate it through Xfinity app (Error). After it was activated by Xfinity specialist I found out that there is no WiFi tab on Xfinity app and I can not change WiFi password. I can not do it with Admin Toll neither. Does it mean that my account is not in sync with the modem?
Accepted Solution
XfinityDanielD
Official Employee
•
17 Messages
11 months ago
Hi There - This sounds like a frustrating experience, but I am happy to help you here. Could you try closing the app and re-opening? The WiFi should display now that the Modem is activated. Please reach out to me directly if you continue to see this issue.
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