Xfinity App Does Not Allow Xfi Pod Activation
I am re engaging a forum about a user not being able to activate their xfi pod via Xfinity app. I have a 2nd generation xfi pod and the Xfinity app does not have the “Activate Xfi Pod” option under devices within the account tab in the app. Will this ever get fixed? I called and talked to an agent three times in 2 weeks without any resolution. They kept telling me they were escalating it and that the last agent did not escalate correctly. Seems like a scripted way to circumvent an issue with basic consumers. Support has been horrendous.