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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello @Glend357. Sorry to hear about the issues you're having with the app. Have you tried uninstalling and reinstalling to see if that helps?
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
HUF
Visitor
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3 Messages
2 years ago
Uninstalling and reinstall fixed the app crashing fore me.
1
0
Glend357
Visitor
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1 Message
2 years ago
Same here on a Google Pixel 5
1
mapottorff
Visitor
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2 Messages
2 years ago
Same. Galaxy S22 Ultra.
0
XfinityOrlandoM
Official Employee
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1.2K Messages
2 years ago
@HUF Have you tried Uninstalling and reinstall the app yet ?
2
0
FP0011
Visitor
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1 Message
2 years ago
Uninstalling and reinstalling 3x but no luck on my Galaxy s22
0
0