Xfi tech support I've been put through the ringer
I have talked to tech support regarding poor Wifi performance. Every test has been done and multiple times. The last rep I talked to said my account qualifies for pods free of charge and that is the only solution to getting reliable preformace in my house. He gave me a phone number to call and they are going to charge me $119. I talked to tech support again. I was told 2 times a supervisor would callback and this has not happened. Because of the poor wifi and customer support service I feel I need to change providers. I never had a company give me false information so consistantly.
I walked the whole house and reported the signal strength to the tech rep and they want me to do this again. How many times do I have to do the same thing???? Starting to think I made a bad choice for a service provider.