Visitor
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1 Message
xFi profiles all show 0 usage
We are definitely using a lot of data but every profile with devices shows no activity. It used to work. What's going on with People?
Visitor
•
1 Message
We are definitely using a lot of data but every profile with devices shows no activity. It used to work. What's going on with People?
XfinityJodie
Official Employee
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465 Messages
2 m ago
@user_925f8c Hi there! That feature where you can see the individual device data usage isn't available. But we can check on the monthly usage though. If you want to discuss more, please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address. Or click here
https://comca.st/3roHlCf. Then click the "New message" (pencil and paper) icon.
Type "Xfinity Support" there. As you are typing a drop-down list appears.
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