Shadowlord28's profile

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1 Message

Tue, Apr 21, 2020 6:00 PM

Xfi pods

Reading some of the post here it is clear other people are having the problem I am. I went through the process of acquiring the free pods, I qualified for them filled out the form and submitted. Not only did I not get any kind of order confirmation I didn't receive the pods either. I don't remember the date I submitted my request but I'm sure it has been over a month. I don't know if I need to wait longer or if I did something wrong because there has been no communication on order. Nothing to refer back to nothing nothing nothing. Are they coming or? How and where do I check.

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Frequent Visitor

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6 Messages

1 y ago

I feel your pain. I just made a post about the same thing. After receiving the email from Xfinity on January 2nd telling me that I was eligible for the three free pods, I have been trying unsuccessfully for almost five months now to get them without a word from them. I'm beginning to feel like it's time to submit a complaint to the FCC. At least they will require someone from Xfinity to contact me.

 

Good luck with your (exasperating) quest too!

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