Kbcole500's profile

New Poster

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3 Messages

Sat, Nov 9, 2019 10:00 AM

XFi pods

Postings indicate that you cannot have separate ids and passwords for 2.4 and 5ghz networks when using these. Yet many smart products (myQ, Wemo, LIFX) require a 2.4 ghz network to work. If the XFi modem just auto switches to whatever It thinks should work, how would you be able to register and maintain such smart devices on the network?

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Responses

Accepted Solution

New Poster

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3 Messages

2 y ago

Thanks for that answer. When I have tried connecting wemo plugs to the merged network previously it never recognizes a network until I separate the bands. Any thoughts on this?

Official Employee

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124 Messages

2 y ago

Hi @Kbcole500 

 

With merged bands, the xFi Gateway band steering logic will try to connect your device using the 5Ghz band. However, if your device is not within range of the 5Ghz band or is not capable of connecting to it, then the Gateway will present the device with the 2.4Ghz band. Even with a single wifi name and password, your devices will know which band to connect to for optimal speeds

 

Please let me know if you have any questions,

Hana

kahnfewzd

Regular Contributor

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208 Messages

2 y ago

" your devices will know which band to connect to for optimal speeds" --- this is not always the case.  Even new devices that are 2.4 only (like blink cameras) get "confused" and can't connect.  Many 2.4 only devices have issues.  Sometimes they work and sometimes they don't.  And when they work, they may stop working.  It is quite the fun game.  Only option if you are stuck with pods (paid for them and cant return them and do not want to throw omeny away) is to add another WAP/extender (wired)  that has the ability to have a seperate 2.4 band and use that.  I have seen no other option at this time if you have the pods.  Good luck!

New Poster

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3 Messages

2 y ago

Thanks for confirming what I had been finding in my research. Luckily I have not invested in any pods and have instead bought a few extenders that seem to be doing the trick

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