sawarren60's profile

New Poster

 • 

1 Message

Fri, Apr 3, 2020 1:00 PM

xFi Pods that never arrive.

Hi,

 

I am a custmer who recently got a the xFi Advanced Gateway and found the service was lower then I had expected. I found and filled out the form to receive 3 free xFi Pods to extend the WiFi network and they have never arrived or been comfirmed with a order or tracking number. It has been 3 weeks now. I am extermaly disapointed and called Comcast phone support 1-2 times a week only to be told that there is nothing for them to do. I am hoping someone will help me with this before I cancel my service completely.

Responses

New Poster

 • 

4 Messages

1 y ago

I really need it because so me wa fi is much better please

New Poster

 • 

4 Messages

1 y ago

What does the form look like since they only sent me an email that says i am eligible then directs me to customer support. If they sent you a form what did it say?

New to the Community?

Start Here