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xFi pods stopped working
The three xFi pods I have, have been working for months without issue. Yesterday I noticed they were offline and have been unable to reconnect them since. Any help would be appreciated. @ComcastRachelH I saw that you were able to help some people in another thread, so thought I would tag you.
tommystouse
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6 years ago
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XfinityRachelH
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2.3K Messages
6 years ago
Thank you both for reaching out. I was able to pull up both of your accounts & take a look.
mhassett -- It llooks like your Pods are currently online. Are you still experiencing an issue?
tommystouse -- I'm seeing the Pods offline on my end as well. Can you please unplug each Pod and plug them back into the wall outlets. A small LED light should come on, indicating that the Pod is receiving power. Can you please try this & let me know what you experience?
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