xFi Pods offer
I see you've been helpful for others, and hoping you can help me as well. 🙂 I received an e-mail from Xfinity yesterday (6/11/20) indicating "Your most recent assessment shows that your WiFi coverage may beneﬁt from a set of xFi Pods, available to you at no extra cost." (Yes, I have xFi Advantage.) When I click on the link to "get pods" it has me log in, then "checks prices" then "checks availabilty" then there's a screen that indicates:
Please contact us and one of our friendly and knowledgeable representatives can help."
I tried Chat. The representative was friendly, but not knowledgable. He indicated I should go to my local store. Yeah... they're closed due to COVID. There aren't any stores conveniently located that are open right now. I see from looking in Forums that his seems to be a recurring problem, so I don't feel going in to the store will be helpful, anyway. Can you help?