klaus1's profile

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3 Messages

Tuesday, June 2nd, 2020 7:00 PM

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xfi pods are extremely slow

I have 6 xfi pods which I placed throughout the house, all within less than 75 feet of each other. They set up dfine and the app sys they are working. But any devi9ce that connects to it gets 5-10MB. I have 1G service. I tried various configurations- same rewsult. What ciould be causing this?

 

 

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Official Employee

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11 Messages

5 years ago

Hello @klaus1 

I am sorry to hear that you are having issues with your speeds.  There are many factors that could be involved with "slow speeds" unfortunately.  If you are positive it is coming from the pods strictly, i would suggest doing a few things to troubleshoot this.  First check the square footage of your home.  If you have less than 4000 sq ft, 6 pods is at least 2 too many.  If you have too many pods in a home they can do more harm than good (maybe 1 pod per 1000 sq ft max).  The first thing i would do is that, the second would be to try moving the remaining ones around and don't have them too close together.  I certainly hope this helps, have a great day!

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