U

Visitor

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1 Message

Thursday, July 13th, 2023 4:44 AM

Closed

Xfi pod activation via ios app does not work

Hi, I am trying to connect to the Xfi pod via iphone xfinity app and it constantly shows me “Let’s try that again”. I tried installing and reinstalling the app and having Xfi pod close to the phone no blutooth connected and such. 

Official Employee

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1.5K Messages

1 year ago

Hello, @user_dc405c. I'm sorry to hear you're having trouble connect to your xFi pod even after troubleshooting on your own. I'd be more than happy to review your account to see what we can do to help resolve this problem.

 

In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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