xFi pause device defeated by disconnecting and re-connecting wifi
Issue: When a device is paused through Parental Controls, if you disconnect the devices' wifi from the gateway, then reconncet it, it will allow access
Gateway Model#: CGM4140COM
Software: Prod_18.1_d31 & Prod_18.1
Steps to Reproduce
- Pause a mobile device (tablet, phone, iOs or Android) through the xFi app
- Once the device is connceted to the Gateway try the interent through wifi, it will not work
- Turn the wifi off and then on again on the mobile device, causing it reconncet to the gateway's wifi
- Try the internet through the wifi connection
The mobile device will not be able to connect to the internet through the gateway's wifi connection because it is paused in the xFi app
The mobile device can use the wifi internet even when it is paused after resetting the wifi connection.
I have tried reserving an IP for the mobile device, and it still exhibts the same behavior. The child we are trying to restrict has figured this out and defeats the app.
Please fix this so the parental controls are working again