Knev711's profile

New Poster

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1 Message

Tue, Apr 14, 2020 6:00 PM

Xfi Mobile app crashes and error screen

I have uninstalled and reinstalled this app countless times. It opens, goes to a screen that says to call xfinity due to trouble opening app, then if you sign out sign back in, you get a black screen error message. Have screenshots, but unsure how to attach pics

Responses

Official Employee

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39 Messages

1 y ago

Hello. My apologies you're experincing this issue with the xFi app. It would my pleasure to assist you ! Please click on my name and send me a personal message with your account number along with  your full name so that we can disucss what is going on. We look forward to getting this issue resolved for you. 

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