2 Messages
xFi Gateway Offline
App says xFi Gateway Offline when everything is working. I've deleted and reinstalled the app, restarted my modem, and even went through the activation a second time through the app. Still no luck. Can someone help?
2 Messages
App says xFi Gateway Offline when everything is working. I've deleted and reinstalled the app, restarted my modem, and even went through the activation a second time through the app. Still no luck. Can someone help?
XfinityEsteban
Official Employee
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137 Messages
2 years ago
Hello, @user_80a766. I can certainly understand your concern about the gateway showing offline and want to help you get this fixed. Have you attempted deleting the app cache data?
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user_80a766
2 Messages
2 years ago
I have now. I deleted both the app says and cache. Unfortunately this did not solve the issue
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user_fdd88f
Visitor
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11 Messages
2 years ago
Same problem. Xfinity Esteban not much help?
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user_197bf9
8 Messages
2 years ago
Same here. So [Edited: "Language"] annoying
(edited)
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