Visitor
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1 Message
xFi gateway offline
I just received a new router, and set it up. The wifi is working, but on my xfinity app it says xfi gateway is offline. It won't let me look at my connected devices or my schedules I have set up. I basically can't do anything on it besides look at my bill.
mrc1980
New Poster
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2 Messages
4 years ago
Same here. Bright, beautiful, new router sent free of charge, but I'm unable to manage it through my xFinity app.
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epooch
Visitor
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2 Messages
4 years ago
I setup the gen3 xFi gateway yesterday. It was recognized in the app for about 30 mins. Since I get “xFi Gateway Offline”. xFinity claims it’s an error on their end. Hopefully it’ll work in the future.
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