Pflaherty's profile

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1 Message

Fri, May 15, 2020 9:00 AM

xFi Error

I have Samsung Galaxy S9 Pro and had been using the xFi mobil app without issue, but sometime in the last month or so I keep receiving this error message: This site can’t be refused to connect.

Checking the connection


Official Employee


26 Messages

1 y ago

We are sorry to hear that you are experiencing difficulties. Please try uninstalling the Xfinity xFi App and reinstalling it. Log in to the Xfinity xFi App and try again. You can also log in Xfinity xFi by using the following link:


Also, be sure that you have a Wireless Gateway that is compatible with the xFi App. The following link will let you see a list of the compatible Wireless Gateways:


If you are still having issues, please let us know. 

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