IguanaMama's profile

New Poster

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2 Messages

Wed, Nov 25, 2020 9:00 AM

Xfi app

I was just able to download and log in to this app 11/24/20, but today when I try, I get error message 'sorry, that didn't go as planned.'  Is the app down?

Responses

New Poster

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1 Message

7 m ago

I experienced the same issue.

Dahmenator

Contributor

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33 Messages

7 m ago

Same here. I both called Xfinity and spoke with a representative and also intiated a chat with a diferent respresentative, and both of them confirmed there is a problem with their apps right now. They said they're working on it and service should be restored sometime today.

 

They also said this affecting other Xfintiy apps and specifically mentioned the Xfinity Stream app.

New Poster

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3 Messages

7 m ago

Having the same problem too

New Poster

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3 Messages

7 m ago

Its also affecting some schools who use xfinity. My kids can't get in and for their work.

New Poster

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3 Messages

7 m ago

It's back up and running

New Poster

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2 Messages

7 m ago

Thanks! 

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