New Poster
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1 Message
XFi app
Hey so I recently moved and transferred my service and had it all set up but ever since then my XFi app keeps telling me to upgrade my service but when I go to the website and log in it tells me that my service is already upgraded. Can someone please help me with this?
Responses
ComcastHana
Official Employee
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124 Messages
2 y ago
Hi @Dylaaan10
Are you only experiencing the upgrade message when logging into the xFi mobile app, but not the xfi website https://internet.xfinity.com/?
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