Dylaaan10's profile

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1 Message

Tuesday, October 22nd, 2019 7:00 PM

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XFi app

Hey so I recently moved and transferred my service and had it all set up but ever since then my XFi app keeps telling me to upgrade my service but when I go to the website and log in it tells me that my service is already upgraded. Can someone please help me with this?

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Official Employee

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124 Messages

6 years ago

Hi @Dylaaan10 

 

Are you only experiencing the upgrade message when logging into the xFi mobile app, but not the xfi website https://internet.xfinity.com/?

 

 

 

 

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