riccomanjr2's profile

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1 Message

Sun, Mar 29, 2020 3:00 PM

Xfi app wont work. keeps telling me to update my device.

My xfi app worked for 2 weeks when i first got the router, now it says i need to update my device but then it says it is the most updated device. 

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New Poster

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1 Message

1 y ago

I am having same issue...when I check my equipment it says updated....

New Poster

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1 Message

1 y ago

I am having the exact same issue.  I upgraded to XFi, but cannot get the app to work as it tells my i need to upgrade my device.   That routes me to a different site, where I am told that I already have the most recent equipment.

 

I am fairly sure that this is a glitch that Xfi has when one User ID is tied to more than one account.   I have 2 accounts, one for an old property that I no longer own, and one for my current property.   I assume if that other account could be deleted or removed from my User ID, then it would work....please send help.

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