Fmichael4's profile

New Poster

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8 Messages

Wednesday, February 25th, 2026 11:48 PM

Closed

Xfi app no longer available for authentication?

When I log in xfinity, I don’t see the xfi app as an option. 

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Official Employee

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1.6K Messages

29 days ago

@Fmichael4 That is still an option. Aside from the normal text and email code options, the verifying in the app should still be functional. If you are able to log in you will want to double-check your setting for two-factor authentication are set up to your preferences.

https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup

New Poster

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8 Messages

Thank you.  The issue may have been a phone issue, it seems to have cleared up on its own, 

Official Employee

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3.1K Messages

Thanks for the update, Fmichael4. I'm glad to hear the issue is resolved. If you need anything else, don't hesitate to create a new public submission. Have a great rest of your day. 

 

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