chicagog19's profile

New Poster

 • 

1 Message

Mon, Apr 27, 2020 8:00 PM

XFi App Issue

I just had Xfi Modem installed, but when I try to use the XFi app, it says I need to upgrade my equipment. However, I already have the latest equipment. Please advise. 

Responses

ComcastJosh

Official Employee

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131 Messages

1 y ago

Hello, I am sorry you are experiencing issues using the xFi app. Please send me a personal message by clicking my name and then give me your full name and your Xfinity account number and then i will be able to assist you with getting your xFi to work. 

I am an Official Comcast Employee.
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