chicagog19's profile

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1 Message

Monday, April 27th, 2020 8:00 PM

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XFi App Issue

I just had Xfi Modem installed, but when I try to use the XFi app, it says I need to upgrade my equipment. However, I already have the latest equipment. Please advise. 

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Official Employee

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131 Messages

5 years ago

Hello, I am sorry you are experiencing issues using the xFi app. Please send me a personal message by clicking my name and then give me your full name and your Xfinity account number and then i will be able to assist you with getting your xFi to work. 

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