Rocco220's profile

Frequent Visitor

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14 Messages

Mon, Aug 17, 2020 1:00 PM

XFi app is broken

I was trying to get into the XFi mobile app to try and configure a wireless enabled appliance. I tap in and get the message that my phone doesn't have an internet connection.

Excuse me? How does a phone, which is an Xfinity Mobile device and shows on my network if I look on the XFi TV app, not have any internet connection? It has an unlimited data plan and I can connect to websites and apps perfectly fine... Matter of fact, I am sending this through the Chrome browser on my phone!

The app is broken! Could you please fix it?

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Accepted Solution

Rocco220

Frequent Visitor

 • 

14 Messages

10 m ago

I deleted the data on the app, and it prompted me to sign in. So it seems to resolve itself.

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