Regular Visitor
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3 Messages
xFi app does not have MORE option to add Pod
The current app for xFi on Apple Store is 3.17.1.159984242 updated 2 days ago.
Xfinity instructions for adding Pod says to select MORE at bottom, but that option is Gone.
The only options are Overview, Connect, People, Home. I cannot scroll to see the alleged More selection.
So there is no way to add Pod to network. I chatted with agent then spoke with another agent. They are unable to help me
Accepted Solution
HAE11
New Poster
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1 Message
4 years ago
@TomMaverick ,
Try these instructions
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TomMaverick
Regular Visitor
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3 Messages
4 years ago
I notice that my xFi installation already has 2 active Pods. The top of Overview page say "Gateway and Pods Online and Secure". So I already have activated 2 Pods.
What I wish to do is add a third Pod. Xfinity instructions say to Add Device using the MORE option, but the app does not provide that.
What instructions can I get to add Pod to active network?
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Pcummings
New Poster
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3 Messages
4 years ago
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Boogblair
New Poster
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1 Message
4 years ago
I have the same issue. I called Xfinity telephone support and they are clueless about this situation. I have requested a supervisor to call me back as the agent couldn't do anything about it and just kept repeating I needed to use the "MORE" option - which of course doesn't exist.
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Pcummings
New Poster
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3 Messages
4 years ago
Same. pooched it when the released the last update!
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jimausman
Regular Visitor
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4 Messages
4 years ago
This did it. They moved the add xFi pods location.
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TomMaverick
Regular Visitor
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3 Messages
4 years ago
Thank you. I finally found the option.
Select Account - top left corner (icon looks like a circled person)
Find Devices and select Activate xFi Pods
Now continue like initial setup, etc.
I added my 3rd xFi Pod and did not lose the other 2.
Process would have been easier if either of Xfinity agents I spoke with knew this.
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