Xfi app and XB7

Hello,

Is the Xfi app compatible with XB7 gateway?

The app thinks the gateway needs to be activated. But the gateway is already activated and been in use for while now

thanks

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Responses

rajeshl

Regular Visitor

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4 Messages

5 years ago

thanks for your response.

Interesting, last time i was on support chat, it was mentioned xb7 is not compatible yet with Xfi app and the app needed some code fixes or upgrade to work with XB7

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BruceW

Gold Problem Solver

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26.5K Messages

5 years ago

@RobertWy wrote: My xFi app appears to be working with my XB7. ... I have the XB7 in Bridge Mode.

Are you sure about that? https://www.xfinity.com/support/articles/xfinity-xfi-overview says:

If Bridge Mode is enabled on your xFi Gateway, you won't be able to use Xfinity xFi.

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EG

Expert

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111.4K Messages

5 years ago

@RobertWy wrote:
My xFi app appears to be working with my XB7. One note; I am using the Orbi for my home network and I have the XB7 in Bridge Mode.

That's not supposed to be possible.

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BruceW

Gold Problem Solver

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26.5K Messages

5 years ago

The image you posted isn't visible. It looks like this:

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

That’s a screenshot of your XB7, but can you control your devices through the Xfi app as the thread title asks. I’ll say no

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EG

Expert

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111.4K Messages

5 years ago

"Appearing" and controlling are two different things. @CCAndrew asked if you can *control them* ?

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Xfinity App

rajeshl

Xfi app and XB7

rajeshl

BruceW

EG

BruceW

CCAndrew

EG

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