rajeshl's profile

Regular Visitor

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4 Messages

Mon, Sep 7, 2020 9:00 PM

Xfi app and XB7

Hello,

 Is the Xfi app compatible with XB7 gateway?

The app thinks the gateway needs to be activated. But the gateway is already activated and been in use for while now

 

thanks

Responses

Regular Visitor

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4 Messages

9 m ago

thanks for your response.

 

Interesting, last time i was on support chat, it was mentioned xb7 is not compatible yet with Xfi app and the app needed some code fixes or upgrade to work with XB7

 

 

BruceW

Gold Problem Solver

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22.4K Messages

9 m ago


@RobertWy wrote: My xFi app appears to be working with my XB7. ... I have the XB7 in Bridge Mode.

Are you sure about that? https://www.xfinity.com/support/articles/xfinity-xfi-overview says:

 


If Bridge Mode is enabled on your xFi Gateway, you won't be able to use Xfinity xFi.

 

EG

Expert

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87.1K Messages

9 m ago


@RobertWy wrote:

My xFi app appears to be working with my XB7.  One note; I am using the Orbi for my home network and I have the XB7 in Bridge Mode.


That's not supposed to be possible.

BruceW

Gold Problem Solver

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22.4K Messages

9 m ago

The image you posted isn't visible. It looks like this:

HfImgPlcHldr.gif

 

CCAndrew

Diamond Problem Solver

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25.9K Messages

9 m ago

That’s a screenshot of your XB7, but can you control your devices through the Xfi app as the thread title asks. I’ll say no
EG

Expert

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87.1K Messages

9 m ago

"Appearing" and controlling are two different things. @CCAndrew asked if you can *control them* ?

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