mertman88's profile

Regular Visitor

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2 Messages

Thu, Sep 17, 2020 9:00 AM

xFi Advanced Security is blocking my company's website

Dear @ComcastJosh , regarding your message here: https://forums.xfinity.com/t5/Xfinity-xFi/xFi-Advanced-Security-is-blocking-my-company-s-website/m-p/3347298/highlight/true#M17473

 

How can I PM you our company website so that it's whitelisted? Our site is currently inaccessible by our customers who use xfinity.

 

Thank you!

Responses

EG

Expert

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87K Messages

9 m ago

FWIW, .@ComcastJosh hasn't been seen here since 6/28.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

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2 Messages

9 m ago

 @ComcastJessie is this something you can help me with? Thank you!

New Poster

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1 Message

7 m ago

Same here. My compan's website is blocked (front.org and api.front.org)

 @ComcastJosh  and @ComcastRachelH  and @ComcastJessie 

 

Canyou please help to whitelist it as you did for websites listed here https://forums.xfinity.com/t5/Xfinity-xFi/xFi-Advanced-Security-is-blocking-my-company-s-website/m-p/3305727

 

 

Frequent Visitor

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8 Messages

7 m ago

I am in need of the same help, please. @ComcastRachelH and @ComcastJessie . I have a valid SSL certificate from Squarespace for susiesrealtalk.com but Xfinity users are telling me that it's getting blocked. No issues from other majore providers (i.e. AT&T, Verizon). This has been going on since September of this year, please help.

New Poster

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2 Messages

7 m ago

@ComcastRachelH  @EG  Please note

EG

Expert

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87K Messages

7 m ago

Try contacting this team about it;

 

Comcast Customer Security Assurance.

Business Hours: 6:00am - 2:00am EST, 7 days a week

Contact: 1-888-565-4329

 

Good luck !

 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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