ApexTech's profile

New Poster

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2 Messages

Tue, Nov 3, 2020 8:00 AM

xFI Advanced Security blocking app

Responses

EG

Expert

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87K Messages

7 m ago

It is my understanding that ComcastJosh is no longer on that team.

 

Try contacting the reps on this team;

 

Comcast Customer Security Assurance.

Business Hours: 6:00am - 2:00am EST, 7 days a week

Contact: 1-888-565-4329

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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2 Messages

7 m ago

After 1.5 hours and 6-8 various agents and transfers I got nowhere.

I even have xfinity so I could get to the level 2 support agents and they either had no clue what I was asking, or tried to disable my xFi Advanced Security.

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