blakeley762's profile

New Poster

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1 Message

Tue, Aug 25, 2020 1:00 PM

Xfi - Access not authorized

Picked up self install kit for internet & TV. Downloaded XFi app & getting "Access not authorized". You signed in successfully but must be an Xfinity user to enjoy service". Im obviously I user, but cannot get internet or TV to work, nor app.

Responses

New Poster

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1 Message

10 m ago

Have you gotten this to work?? I’m experiencing this problem right now.

New Poster

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1 Message

9 m ago

Me too

New Poster

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3 Messages

9 m ago

Me also

New Poster

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3 Messages

9 m ago

I have exactly the same problem.
Did anyone get help from xfininy or did they fix the problem on their own?
I need help please

New Poster

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2 Messages

9 m ago

Same problem here, and customer service is ridiculously opaque.

New Poster

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1 Message

9 m ago

im tryng to watch ladybug newyork special but when i click xfinity as my tv provider it takes me to a page that says thank you for being a xfinity customer and acces not authorized plsssssss help meeee

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