TZone85's profile

Regular Visitor

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3 Messages

Thu, Aug 22, 2019 10:00 AM

Xboxes not showing up using wifi - can't pause/unpause now

I've read through the other forum posts and tried everything in them.  This wasn't an issue until about two weeks ago.  There are no other wifi options available and all items using wifi are showing up - except xboxes.  These are the items I want to have access to pause/unpause - as many parents know.  How do I get this up and running correctly.  Very frustrating.

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Responses

Official Employee

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124 Messages

2 y ago

Hi @TZone85 

 

Thanks for reaching out.  I was able to pull up your account & take a look at the issue you described. I have sent you a private message with additional questions. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page. Thanks!

 

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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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