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user_hts9ya
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Saturday, February 15th, 2025

WiFi tab is missing

My wifi tab completely vanished and now the app is basically useless. I cannot adjust any of my wifi settings or check the health of my connection. This happened after an xfinity employee came to my residence and replaced my modem.

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XfinityVictor

Official Employee

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1.5K Messages

5 months ago

 

user_hts9ya Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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ginab64

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4 Messages

I also have this problem.  I've spent almost all day online with 2 different techs and it's still not fixed.  HELP!!!!!!!!!!!!!!!!!

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