Hello @user_d83e28 Thanks for reaching out to us here on the Xfinity Forums for support. I see it has been a few days since you posted and I wanted to check in and see if you still need some help?
If you do, can you please clarify what app and type of device you are trying to use and if you are seeing any error messages?
XfinityTambrey
Official Employee
•
3.2K Messages
2 m ago
Hello @user_d83e28 Thanks for reaching out to us here on the Xfinity Forums for support. I see it has been a few days since you posted and I wanted to check in and see if you still need some help?
If you do, can you please clarify what app and type of device you are trying to use and if you are seeing any error messages?
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