Visitor
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6 Messages
WiFi internet
Not able to sign in. Says signed in successfully but not an xfinity user. Cannot access app
Visitor
•
6 Messages
Not able to sign in. Says signed in successfully but not an xfinity user. Cannot access app
XfinityMichaelC
Official Employee
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3.1K Messages
2 m ago
Greetings, @TayTaybreeann! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I apologize to hear of the issues you are having when trying to log into the Xfinity wifi. We would like to see what we can do to get this resolved. Have you recently transferred your account to a new address?
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TayTaybreeann
Visitor
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6 Messages
2 m ago
I picked up my self install internet essentials kit & I made an xfinity account before I even picked it up but when I dowloaded the xfinity app it would not let me log in. It says “ signed in successfully have to be an xfinity user “ . Also says my account is no longer active. It just goes back to the sign in page.
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TayTaybreeann
Visitor
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6 Messages
2 m ago
I barely opened this account so it’s only been one address.
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