Visitor

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1 Message

Tuesday, September 2nd, 2025

Wifi down

Cant access app to reset wifi without internet access. 

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Official Employee

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4.4K Messages

14 hours ago

Hi user_iyczpe! Thanks for visiting our Xfinity Forum. We appreciate you choosing Xfinity, and please know my team is always here to support you. I am sorry to hear that the Wi-Fi was down and that you were unable to access the Xfinity app because of it. To confirm, were you able to get the internet back up and running on your end, as well as successfully access the Xfinity app? 

 

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