U

Wednesday, October 4th, 2023 7:09 PM

Closed

Wifi device control

Wifi family device control functions that worked well before have stopped working for months now

Official Employee

 • 

743 Messages

1 year ago

Hey there, @user_858gva! I am sorry to hear about the access to the parental controls not being available for you any longer. You should have the access to pause/stop and time limit devices within the home. When are you attempting to control the devices, are you using the Xfinity App?

forum icon

New to the Community?

Start Here