1 Message
Wifi Details not showing up on app
I would like to change the name of my wifi and the password as well, but the wifi details tab on the app isn’t there so i’m unable to change it. very frustrating
1 Message
I would like to change the name of my wifi and the password as well, but the wifi details tab on the app isn’t there so i’m unable to change it. very frustrating
CCKrista
Retired Employee
•
1.5K Messages
2 years ago
Hello @user_ihoxkl, thank you for taking the time to reach out on social media. You've reached the right department and I'm happy to help.
This link provides step-by-step instructions on how to change your WiFi network name and password through the Admin tool https://www.xfinity.com/support/articles/wifi-change-admin-tool.
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user_iihou0
3 Messages
2 years ago
There seems to be a systems issue going around. I’m having the same issue. Can’t see anything that I need. I call and talk to a robot for 10 minutes before speaking with humans who can’t help me.
there are several threads of many people who share the same issue
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