Regular Visitor
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2 Messages
Wifi Channels not letting me change them
Hello allI am unable to change my Wifi Channels...... any thoughts on how I can do this?
The admin tool is referring me to xFi and xFi does not have the feature listed.
Regular Visitor
•
2 Messages
Hello allI am unable to change my Wifi Channels...... any thoughts on how I can do this?
The admin tool is referring me to xFi and xFi does not have the feature listed.
Paraniod
Gold Problem Solver
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3.7K Messages
6 years ago
If you have pods, then xFi will choose the best settings automatically. Not sure you can change them manually.
https://www.xfinity.com/support/articles/xfi-pods-faqs#use
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Dsmith082
Regular Visitor
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2 Messages
6 years ago
I have taken the pods off and still unable to change
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Paraniod
Gold Problem Solver
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3.7K Messages
6 years ago
I'd try a quick 2 second press of the recessed reset button on the back of the gateway. Using a pen tip or similar. Give it plenty of time to come back up, see if that allows you to change the gateway settings.
Failing that try a factory reset, press and hold the reset button around 30 secs. You will lose any settings and have to set it up again.
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