Hello @Kyle_houck We appreciate you taking the time to reach out to us today. I'm sorry to hear you are having issues with the app. We'd be happy to troubleshoot and take any feedback you have regarding the app to make improvements. Please send me a DM with your name and full address by doing the following:
Ensure you are first signed in, then you will see an icon at the top right of your page. From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'. Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
XfinityJessicaA
Official Employee
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309 Messages
3 months ago
Hello @Kyle_houck We appreciate you taking the time to reach out to us today. I'm sorry to hear you are having issues with the app. We'd be happy to troubleshoot and take any feedback you have regarding the app to make improvements. Please send me a DM with your name and full address by doing the following:
Ensure you are first signed in, then you will see an icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
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EG
Expert
•
98.2K Messages
3 months ago
Concern moved here to the Xfinity App help section for assistance.
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