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Tuesday, September 1st, 2026 3:32 AM

Why Does The App Not Lot Anyone Login?

Trying to activate my service and the app, like the hundreds of other questions here, doesn't work!

Samsung Galaxy S21+

Android 15

OneUI 7.0

Google Play Update July 1, 2026

Android Security Patch January 1, 2026

Xfinity App 6.9.0-9

I am able to login on Mobile Browsers Chrome, Firefox, Samsung Internet, Brave - works in normal and private browser. Changed each app to default to redirect Xfinity app but still "Something went wrong". Finally got an error message on Firefox browser!

>>>

{"Message":"No HTTP resource was found that matches the request URI 'https://content.xfinity.com/sitecore/api/learn/neptune/customer/existing/postauth?error=authentication_canceled&error_description=User authentication canceled&state=https%3A%2F%2Fwww.xfinity.com%2Fauth'."}

<<<

Fix your app! 

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