1 Message
Why does my router and app get device name wrong?
Why does my router not display all the name of my device, for example iPhone 11 Pro? Whit a phone inside the picture bubble next to name?
1 Message
Why does my router not display all the name of my device, for example iPhone 11 Pro? Whit a phone inside the picture bubble next to name?
XfinityRoberto
Official Employee
•
1.4K Messages
1 year ago
Hello and welcome to Comcast @user_dd46a2. I am sorry to hear that our Xfinity App is not recognizing the correct equipment. I have the Xfinity App and it does detect the correct name of the device. You can actually correct the name of the device.
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