user_ljjho2's profile

Visitor

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1 Message

Friday, April 18th, 2025 12:40 PM

Why can't I update Xfinity app on my galaxy 8 note

Why cant I do required update on xfinity app on my phone

Problem Solver

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673 Messages

16 days ago

Sometimes, corrupted app data can interfere with updates.

Try clearing the Xfinity app's cache and data in your phone's settings.

Visitor

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3 Messages

@MikeB39A​  the following appeared in Google playstore when I tried to update my Xfinity app  "This app isn't compatible with your device anymore. Contact the developers for more info" Any hekp would be appreciated

Official Employee

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2K Messages

14 days ago

 

user_ljjho2 Hello! Thank you for reaching out. Are you still having issues updating your Xfinity App? Please try the step suggested and let us know if you're still having problems.

 

Visitor

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3 Messages

@XfinityBenjaminM​ What do we do if the version we have is no longer supported and to continue one  will need to update to the latest version. Then when attempts are made to update, the message that appears in the playstore reads that the app (X) isn't compaitble with the device anymore. Then lastly to contact the developers for more information? Please help me with this.

Official Employee

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1.4K Messages

 

user_b8f2f6 If you're getting a message that your device isn't compatible, then a new device would be needed as there is no work around for that at this time. 

 

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