Why am I paying for Disney without ads and Disney with ads

Hey, @user_x0z63v! Thanks for taking the time out of your day to reach out about seeing 2 Disney+ subscriptions. Did you sign up for the with ad service and then upgrade to ad free? You can manage your app subscriptions at our Stream Store. If you log in there, do you see both subscriptions or only one of them? This is the link, http://www.xfinity.com/yoursubscriptions.