When will the PBS App be available on xfinity X1 boxes?

Since the second week of November 2024, I have noticed that my X1 cable boxes list "PBS App" as a way to view some programs, but when I choose "Launch PBS App, a box pops up stating "Give us a few minutes. We're having trouble opening this app. Please give us a few minutes and try again." Included is the error code APPS 04154. I have been trying to launch the PBS app for a week now, but keep getting the above message and error code.

This is exciting news if it means the PBS App will be available on the X1 platform. However, because it is not working right now, I am not able to see most programming that would be available via the PBS On Demand, because these programs are listed as being available on the PBS App.

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XfinityThomasD

Official Employee

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994 Messages

14 days ago

I have read that some things are in the works to add the PBS app, but am not seeing it listed on our available apps list just yet. It may be appearing in preparation for the introduction.

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XfinityRaf

Official Employee

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630 Messages

22 days ago

Good evening @zhappychef. Have you completed any troubleshooting steps with your X1 box?

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zhappychef

Regular Visitor

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9 Messages

@XfinityRaf Yes, the first thing I did was reset the box via the settings, with no change.

Does this mean other people are able to use the PBS App via xfinity X1?

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21 days ago

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XfinityThomasD

Official Employee

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994 Messages

I have read that some things are in the works to add the PBS app, but am not seeing it listed on our available apps list just yet. It may be appearing in preparation for the introduction.

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21 days ago

zhappychef

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9 Messages

@XfinityThomasD Thank you for the response. I'm glad to hear that things are in the works.

I'm trying to mark your response as the accepted answer, but I must be missing something. Thanks again.

(edited)

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16 days ago

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XfinityTony

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1.1K Messages

I went ahead and converted the response to a comment. You can mark it now. Only comments can be marked as Accepted Answers.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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14 days ago

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BruceW

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26.1K Messages

16 days ago

... I'm trying to mark your response as the accepted answer ...

Look for the "Mark as Accepted Answer" link to the right of "Like" and "Reply" at the bottom of the post you want to accept.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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Xfinity App

zhappychef

When will the PBS App be available on xfinity X1 boxes?

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