user_kx1frp Hi there! Thanks for much for reaching out for help with your internet speed. I know this question comes up often with my friends, it seems no one knows what speed they have until they start checking on new plans and seeing if they have the right level of service. You are in the best place for help!
You can easily access your internet speed in our Xfinity app. Once to download the app, sign in to your account as the primary. At the bottom select services. This page will list the services that you have and right in the title for Internet it will list your download speeds. Are you able to see those details in the Xfinity app?
XfinityPaula
Official Employee
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13 hours ago
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