df8085's profile

Regular Visitor

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3 Messages

Sat, Sep 19, 2020 5:00 PM

WEBSITE is miscategorized and being blocked

php.rfinder.net  is miscategorized and matching a policy configured to block any site categorized as "Phishing/Other Frauds".

I need a case opened to clear this issue. Turning off Advanced Security is not the answer since that defeats the purpose of it being on in the first place.

Responses

Official Employee

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2.5K Messages

9 m ago

Hi, df8085! CCAntiSpam might be able to help with this!

 

BruceW

Gold Problem Solver

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22.4K Messages

9 m ago


@ComcastMorgan wrote: Hi, df8085! CCAntiSpam might be able to help with this!

But CCAntiSpam hasn't posted in the Forums for several months. Could you clarify?

 

Did you mean @ComcastSPAAbuse ?

Regular Visitor

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3 Messages

9 m ago

website pnp.rfinder.net is being blocked by xfinity. The website is miscategorized and is matching a policy you guys have in place configured to block any site categorized as "Phishing/Other Frauds".   What needs to happen is a trouble / case ticket needs to be created for your advanced trouble team to remove this website from that list and have it whitelisted so that the browser can show it. ALL ISP have this capabbility. This is a place of business that I deal with and Xfinity is the only ISP that has it blocked. They did get hit with some malware over a month ago but all that has been cleared. Xfinity is the only hold out on whitelisting. Please rfer this and get a ticket open or case. I look forward to hearing from you

Official Employee

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97 Messages

9 m ago

@df8085 I will review and provide an update. 

Official Employee

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97 Messages

9 m ago

@df8085 

 

Currently I am not seeing any active blocks. Have you tried again today?

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