New Poster
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5 Messages
Web remote not working
For the past two days, I've tried using http://remote.xfinity.com/ but I get this message:
An unrecoverable error occurred
No compatible TV box found
The easy pair does not work either.
I've tried to login from two different web browsers and my phone.
user_z735yr
Visitor
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1 Message
1 day ago
This is happening to us as well
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fikigoat
New Poster
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2 Messages
1 day ago
Same here, just stopped working. You would think with the amount we pay monthly they could make this work. I wish they would just bring back the app.
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XfinityDena
Official Employee
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4.3K Messages
12 hours ago
Thank you for reaching out @tony35atl I am sorry to hear you are getting that error. I would suggest logging out and clearing your cache and cookies and then restarting your browser to log in.
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tony35atl
New Poster
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5 Messages
2 hours ago
Hi. I've cleared the cookies and cache on all my devices and still the same errors
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