New Poster
•
5 Messages
Web remote not working
For the past two days, I've tried using http://remote.xfinity.com/ but I get this message:
An unrecoverable error occurred
No compatible TV box found
The easy pair does not work either.
I've tried to login from two different web browsers and my phone.
user_z735yr
Visitor
•
1 Message
2 days ago
This is happening to us as well
0
0
fikigoat
New Poster
•
2 Messages
2 days ago
Same here, just stopped working. You would think with the amount we pay monthly they could make this work. I wish they would just bring back the app.
1
0
XfinityDena
Official Employee
•
4.3K Messages
2 days ago
Thank you for reaching out @tony35atl I am sorry to hear you are getting that error. I would suggest logging out and clearing your cache and cookies and then restarting your browser to log in.
0
0
tony35atl
New Poster
•
5 Messages
1 day ago
Hi. I've cleared the cookies and cache on all my devices and still the same errors
1
0