1 Message

Mon, Jun 20, 2022 3:43 AM

View Connected Devices

I cannot view devices connected to my wifi from the Xfinity App and from my online account. I am using 5 devices and I cannot seem to see them listed under connected devices. I am concerned because I may have a security breach that I do not know of. 

Official Employee


58 Messages

2 m ago

Hi and thanks for reaching out to the Xfinity Corporate Digital Care team! I hope your week has been treating you well, and thanks for taking a moment out of your busy day to reach out to us. 

Thanks for letting us know how we can help and sorry for any device access issues you are having with the app. I just need a few details to review your account, please. 


Can you please send me a modmail message with your full name and address so I can review your account details? 

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