Good Afternoon @user_wwywpe Thank you for taking the time to reach out on Forums and let us know what's going on. This message generally appears when logged in as a secondary user(any ID, not the primary User or Manager level) Did you recently move into a new location, or have an account change of ownership?
XfinityAlfonso
Official Employee
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1.2K Messages
1 year ago
Good Afternoon @user_wwywpe Thank you for taking the time to reach out on Forums and let us know what's going on. This message generally appears when logged in as a secondary user(any ID, not the primary User or Manager level) Did you recently move into a new location, or have an account change of ownership?
Manage user roles and permissions on Xfinity accounts
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